Terms of Use
The following Terms & Conditions have been set out to govern your use of the COSDEF OYETU website. The COSDEF OYETU website is located at the domain names https://oyetu-namibia.org/. By accessing and using the website, you agree and accept the following Terms & Conditions set out underneath this heading. Thus you should please carefully read through the following Terms & Conditions points before using the website and doing any purchases on the website.
Service Provided
COSDEF OYETU is an online shopping platform/website.
Sale and Purchase Agreement
An agreement of sale between COSDEF OYETU and the customer only becomes a valid purchase once payment has been made and the purchase amount reflects on COSDEF OYETU’s bank account. All goods remain the property of COSDEF OYETU until a fully processed order with a successful payment reflects on our bank account.
Payment Options
Payment for purchases made on COSDEF OYETU can be done with Visa and MasterCard credit cards or by Electronic Fund Transfer (EFT) into the COSDEF OYETU’s bank account. The payment options will be provided during the checkout process. Credit Card transactions will be acquired for COSDEF OYETU through VCS (Virtual Card Services) who uses the strictest forms of security. Our customer’s personal details will be stored by COSDEF OYETU separately from the credit card details which are entered by the customer on the VCS secure payment terminal. For more information regarding the VCS payment, please visit the Virtual Card Services website www.directpay.online
The merchant outlet country at the time of presenting payment through credit card is Namibia. The transaction currency is Namibian Dollar (NAD).
Responsible Disclosure Policy
COSDEF OYETU takes responsibility for all aspects relating to the transaction that results in the purchase of a product or products on the COSDEF OYETU website. The transaction aspects include purchase of products sold on the website, customer service and after sale support, dispute resolution and delivery of products.
Purchase Processing and Delivery Policy
A purchase on COSDEF OYETU will be processed within 48 hours subjected that the product’s availability and that payment has been received. All orders are dispatched via Coastal Couriers to the delivery address. Please note that Coastal Couriers different departure time from different locations and that they may use a third party company to deliver to certain areas. A delivery being delayed is not grounds for return or refund. COSDEF OYETU does not take any responsibility for the time frame it takes from dispatch to delivery. We will however make sure that the parcel gets delivered. You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed and accepted the delivery.
Privacy Policy
COSDEF OYETU is committed to respect your privacy. This means that any and all of the personal information collected on this online shopping site will be kept strictly confidential. Any information you provide to COSDEF OYETU will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to contact us.
Limitation of Liability
COSDEF OYETU website and all content on the website, including any current or future offer of products and services are provided on an ongoing and as is basis and may include inaccuracies or typographical errors due to possible human and technical errors. COSDEF OYETU accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. We however strive that all information on this website is accurate and up to date as best possible and that all products promoted cause no harm to our customers. It must clearly understood that neither COSDEF OYETU nor any holding company, affiliate or subsidiary of NamOnline, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof.
The COSDEF OYETU website may only be used by customers to browse the content and products and to make legitimate purchases.
Products & Availability
It is important to understand that the stock of all products on offer is limited. COSDEF OYETU will do its utmost best to ensure that all offers are brought to an end when stock runs out. If it happens that we are unable to fulfill any order at the advertised price because stock was sold out, we will inform you via email and you will be entitled to a reimbursement for the Namibian Dollar value you have paid for the product.
Updating and Changes to the Terms & Conditions
COSDEF OYETU reserves the rights to change, modify, add or remove any part or the whole of these Terms & Conditions at any time without notice. It is the customer’s obligation to check these Terms and Conditions at the website for any changes and updates.
Trading As Information
The COSDEF OYETU online shopping website is a trading as and managed by COSDEF. Thus this website is controlled, operated and administered by COSDEF trading as COSDEF OYETU from its office within Namibia and chooses as its domicilium citandi et executandi for all purposes under this agreement at……
